MyDoc adds over 1000 clinics to its growing regional telehealth ecosystem

By 23rd October 2020 October 29th, 2020 No Comments

MyDoc expands partnership with IHP to meet rising demand for telehealth in Singapore’s workforce

  • MyDoc members get hassle-free referrals to Singapore’s largest network of general practitioners (GP)
  • Claims and payments processes automatically fulfilled by MyDoc and IHP if you use IHP’s panel of healthcare services.
  • Clients under the IHP panel arrangement or use IHP as their flex program TPA can opt to turn on this service immediately.

SINGAPORE, 23 October 2020 – MyDoc members now have more convenient access to Singapore’s largest network of general practitioners (GP).

MyDoc, a B2B digital healthcare company, recently expanded its partnership with IHP, a managed healthcare services provider catering to corporations in Singapore. Under the new agreement, MyDoc users can now access IHP’s panel of over 1000 clinics directly from the MyDoc app.

Demand for telehealth services is increasing amongst the working population across Singapore. In fact, since the beginning of 2020, MyDoc has seen its user base increase by over 160 percent.

By partnering with IHP, patients can get hassle-free referrals to Singapore’s largest network of GPs. If a condition is deemed unsuitable for online consultation, patients can book a face to face appointment with a Singapore licenced doctor directly from MyDoc’s app.

Any MyDoc users whose employee benefits program uses IHP’s panel of healthcare services will also enjoy cashless settlement via the IHP claims administration portal when using MyDoc’s telemedicine services. MyDoc’s telehealth services brings not only convenience to patients, but also ensures that patients are not exposed to unnecessary risks when waiting in the doctor’s practice.

IHP has been a key partner in the MyDoc ecosystem since 2012, helping to power MyDoc’s integrated online-to-offline ecosystem. The new agreement ensures a seamless transition from online care to offline care and back online, where patients are cared for every step of the way.

Clients who are under the IHP panel arrangement or use IHP as their flex program TPA can opt to turn on this service immediately. Previously, IHP has partnered with MyDoc and HPB to provide workplace wellness programmes to SMEs across Singapore.

For more information on how you can take advantage of telehealth services to improve employee satisfaction and reduce healthcare costs and hassle, contact us today.

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About MyDoc

Established in 2012, MyDoc’s integrated online-offline ecosystem is used by employees of over 200 Fortune 500 companies and insurance policyholders.

With a strong operational presence in eight countries across Asia, as well as the US, MyDoc’s extensive reach beyond the region promises quality personalised care across borders, especially for multinational corporations. With MyDoc, employers can also build evidence-based insights on their employee population’s overall health across different markets.

Combining the latest in healthcare technologies and a GP-led coordinated care clinical triage, MyDoc continuously steers patients onto personal care pathways that lead to better health outcomes at lower costs.

Through MyDoc, employees and their dependents stay connected with a team of licenced allied healthcare professionals. Patients covered by corporate and personal healthcare plans from major health insurers in the region enjoy a convenient cashless care journey.

MyDoc is part of the Singapore Ministry of Health sandbox and is backed by UST Global, a Temasek-backed global B2B technology provider. Recently, MyDoc has been recognised by Frost and Sullivan as 2020 Singapore Telehealth Company of the Year.

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